Workforce Data Insights

Stop managing your workforce on anecdote and assumption

Rigorous workforce management and labor analytics for organizations with complex operations, large hourly workforces, and no margin for error.

20+
Years Experience
14
Organizations Served
8
Industries

Operations excellence starts with data-driven decisions

We believe that too many workforce decisions still rely on anecdote and assumption, even when the data to do better is already there.

Most organizations are sitting on workforce data that is poorly maintained, spread across disconnected systems or just poorly utilized. We build the analytical foundations and rigorous models that allow you to forecast labor demand, manage labor costs, and make headcount decisions with confidence.

While we cater for all types of organizations, our services are especially well-suited to those with demand-driven operations and medium to large hourly workforces. We provide clients with senior workforce management expertise without the overhead of a large firm or in-house resources.

We build the analytics, the models, and the data infrastructure that deliver actionable insights to operations leaders.

Uri Schlafrig
Principal Consultant

20+ years of hands-on workforce management & analytics experience across some of the most operationally demanding environments out there. Uri has planned pilot headcounts for the next 5 years at a major airline, built weekly labor demand forecasts for a retail chain, and delivered interactive reports to diagnose labor efficiency across a 100+ hotel portfolio. His experience covers the full planning spectrum, bridges the gap between business and technology and always has a laser sharp focus on insight.

New Jersey, USA
Available for project & retainer engagements
Excel, SQL, Power BI (certified), Python

The full spectrum: From data strategy to day-of-ops

Operational Labor Analytics

Post day-of-operations analysis that holds operating teams accountable. By evaluating performance vs budget, calculating efficiency metrics and comparing across units, we let you know which teams are excelling, which are struggling, and where they need to improve.

Post-Op Analysis Actual vs. Budget Benchmarking

Labor Demand Forecasting

We identify the business metrics that drive your staffing needs, identifying which functions are fixed and which fluctuate with demand. From there, we build models that flex labor in line with operational needs.

Demand Driver Analysis Labor Modeling Position-Level Forecasting

Workforce Planning

Develop plans to staff your operation over the medium to long term. Match labor demand against real supply-side constraints (planned & unplanned absences, attrition, and training) to identify headcount needs and avoid staffing shortages.

Labor Demand vs. Supply Vacation Planning Headcount Modeling

Workforce Management (WFM) System Health Check

A comprehensive audit of your WFM systems — evaluating configurations, identifying risks, and uncovering opportunities to for system enhancements. Validation of data across systems to identify integration issues and ensure consistency in labor metrics across systems.

System Audit Configuration Review Integration

Schedule Optimization

Analyze schedule quality to ensure coverage is cost-effective and operationally robust when operations are disrupted. We also advise on how to best balance employee objectives — including schedule regularity and accommodation of employee preferences.

Coverage Analysis Schedule Robustness Employee Preferences

Workforce Data Strategy

Design and build the data foundation to support insights and the latest AI tools. We help you automate feeds from source systems, design centralized data models and delivers dashboards, automated reporting and self-service analytics to your operations teams.

Data Architecture Data Modeling Reporting

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Services of Interest

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